Return & Refund Policy

We accept returns within 30 days from the date you receive your order. Items must be unused, unwashed, undamaged, with original tags attached and in original packaging.

Final sale items, clearance goods, customized clothing, undergarments and accessories are not eligible for return or exchange.

If you want to start a return, please contact our customer service team first to get the return authorization. Unauthorized returns will not be processed. Customers are responsible for return shipping costs unless the item is defective, wrong size or incorrect style sent by us.

Once we receive and inspect your returned merchandise, we will send you an email notification. Approved refunds will be issued back to your original payment method within 5–7 business days. Refund processing time depends on your bank or card issuer.

If you receive a defective or damaged item, please share clear photos of the product and packaging within 7 days of delivery. We will arrange a replacement or full refund for you without extra cost.

Exchanges are subject to stock availability. If your preferred size or style is out of stock, we can process a refund instead.